Name: Austin
Location: Bourbonnais
Comment: No issues. There was more damage once they tore off the roof than they thought. Thank God they worked with the insurance and got an adjustment. My Agent said that a lot of guys would just not have fixed it like these guys did. I got a roof now that will last the rest of my life. My sister needs a root put on her garage; I'm going to recommend these guys.
Name: Isabella
Location: Kankakee County
Comment: Needed some work done, these guys were ok. Económico
Name: Joe
Location: Kankakee
Comment: These guys did great. They did what they said they would do, and I was glad I hired them. I called a few other contractors and they just seemed to be about doing a 'cheap and fast' job instead of doing it correctly. Troy, explained to me what was needed and what was wrong, I'm so glad I hired them. No complaints.
Name: John 'Happy'
Location: Bradley
Comment: Wanted some things cleaned up and a shed tore down. I'm getting too old to do this stuff. Not a big job, but they came over and took care of it. While they were here, I had a flat tire on my car. Steve took it off and took it to have it patched for me. He didn't even charge me, I just had to reimburse him for what the tire place charged to fix it. So, I bought him and his worker 'Doug' a pizza for lunch. A nice bunch of guys and reasonable. The owner stopped by and scolded me for feeding the help, he said they'd get spoiled and would now want lunch every day. He was joking of course, but he and my cousin hit it off as they talked about their Army days and what the Cubs will be doing this year. Nice to see local businesses still working and caring about service. Thanks, and PS> I'm a Sox fan
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Robin
Location: Kankakee County
Comment: Beware, I have the same house as my sister, and she lives about a 1/4 from me. Both houses were built the same year, same construction company back in 90's. Our roofs were both needing to be replaced. I went with these guys because I didn't like the others. My sister didn't go with Virginia's because she was got a 'proposal' for about $3,000 less from another company. I too had a 'proposal' for the lesser amount; however, I liked these guys better. When it was all done, my sister spent $500 more than me because that company charged for extras they claim weren't in the 'proposal'. In other words, I guess there's lots of company's giving 'lower estimates' and then charging more than what they said like my sister discovered. Troy, from Virginia's, told me he's heard of a lot of guys doing that. He said, cheap isn't always better; I'm happy with what these guys did, and I like the looks of my roof. My sister has also had several shingles blow off to deal with.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Elsie
Location: Kankakee County
Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.
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