Name: Joe
Location: Kankakee
Comment: What impressed me the most was when these guys came out, they refused to just patch the roof as I wanted. I thought the customer was always supposed to be right? After Troy and Ashton were here, the owner personally came out and talked to me and said that there's lots of contractors that would be more than happy to just take my money, but he's not one of them. I thought about this and decided to call a few references and I was surprised he was right. Nobody complained about their work, and they stood behind what they did. So, I pulled the trigger on these guys and setup payments, I'm glad that I did because it this was the best solution and now, I won't have to worry about replacing/fixing the roof for the rest of my life!
Name: Monica 'Mama Icon'
Location: Kankakee
Comment: If you need someone to just mow, give these guys a call.
Name: Don 'Donny'
Location: Kankakee County
Comment: I heard you guys did roofs but when I had another roofing company ************ (redacted) they were about $3k less than you guys. You're too expensive. ADMINISTRATOR: This could be for several reasons, they could be only giving you a 'Proposal', they could be giving you a cheaper shingle, etc. In other words, you might not be comparing Apples to Apples. There are also a few contractors that deliberately give lower estimates then they charge you more for everything else, such as 70¢ per nail on decking, or decking replacement etc. Whereas with us, we don't do that. Also, we have no problem coming back out and taking a re-look and comparing pricing to see ways to save you money. If another company gives you a legitimate quote, we'll match it or beat it. Remember you get what you pay for, and cheaper construction is NOT what you want done at your home. We'll call you and schedule a revisit and see what can be done. It might be they're installing a cheaper IKO shingle.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: Eugene
Location: Kankakee County
Comment: Putting a roof on is expensive and if you're spending that kind of money on a roof you don't want someone that isn't licensed and bonded. Beware there are too many 'shady' contractors out there and you'll get what you pay for. For me, I went with these guys, and it's been a few months and I'm so glad I did. Never just hire someone because they gave you the lowest price. These guys are competitively priced and don't do shady work. I recommend them 100%.
Name: Mary
Location: Kankakee County
Comment: These guys were professional, and they fixed my electrical problems and installed new baseboard heaters for me.
Name: Merkle-Delo
Location: Kankakee County
Comment: My mother lives in our old home and I'm states away and since my dad past she really doesn't have anyone to help her out. Eventually, she'll need to move to an assisted living facility, but until then she likes her independent life with her little dog. She's active in her Church and was getting some 'supposedly good Christians' to help her. I suspected she was possibly being taken advantage of, so I had these guys come check on a few things and I was glad I did. They took care of all her issues and charged me less than what those 'supposed Christians' wanted. Also, when talking with the owner, he was very understanding and even offered to stop by and check on mom if I ever had any worries. I thought that was nice to know. It's nice that there are still honest people helping others out of the kindness of their heart.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Cooper-Chuck
Location: Kankakee County
Comment: I like I was able to replace my roof and make payments! Two thumbs up. Ashton, their expert technician really impressed me with his knowledge and getting it done properly with Steve. Troy was the bomb when it came with dealing with the City Inspectors and Insurance Adjuster. I just sat back in my lawn chair and drank a beer and watched them work. They worked like a fine turned machine and I'm glad they were doing it and not me. My wife wants them to build a deck off the back of the house for us and pour a concert pad this summer.
Name: Clara
Location: Bourbonnais
Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.
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