Name: Joe
Location: Kankakee
Comment: What impressed me the most was when these guys came out, they refused to just patch the roof as I wanted. I thought the customer was always supposed to be right? After Troy and Ashton were here, the owner personally came out and talked to me and said that there's lots of contractors that would be more than happy to just take my money, but he's not one of them. I thought about this and decided to call a few references and I was surprised he was right. Nobody complained about their work, and they stood behind what they did. So, I pulled the trigger on these guys and setup payments, I'm glad that I did because it this was the best solution and now, I won't have to worry about replacing/fixing the roof for the rest of my life!
Name: Eugene
Location: Kankakee County
Comment: Putting a roof on is expensive and if you're spending that kind of money on a roof you don't want someone that isn't licensed and bonded. Beware there are too many 'shady' contractors out there and you'll get what you pay for. For me, I went with these guys, and it's been a few months and I'm so glad I did. Never just hire someone because they gave you the lowest price. These guys are competitively priced and don't do shady work. I recommend them 100%.
Name: Merril
Location: Kankakee County
Comment: I just bought a house and needed the chimney fixed. I had one guy come out and quoted me $1,200 and Virginia's quoted me $1,800 so I went with ************ (redacted) which was cheaper. He wanted 1/2 down so I paid him $600 and I never saw him again. He wouldn't return my calls and I was screwed. So, I hired Virginia's and I have to admit I was now skeptical, and they wanted 60% down. I paid it and they did the work no problem. Troy gave me a $100 military discount because I was in the service. So, in the end it cost me trying to get it done on the cheap when I should have just hired these guys. Life is full of lessons, so learn from my mistake.
Name: Hondu-Charles
Location: Kankakee County
Comment: I used these guys but didn't like that they started so damn early on the roof. I told Troy I like to sleep in on Sunday and not to start until 10am. However, his crew showed up at 6am and started working. When Troy showed up, he said the weather called for rain and they needed to get it tore off and covered before it rained. It did start raining at noon, but they could have started at 10am, it wasn't raining then, or they should have come back in a day or two. Anyway, the insurance adjuster was happy with the quality of work, and they paid for it. Next time I hire them, I'll just stay at my mother's house so not to be disturbed.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
Name: Mateo
Location: Kankakee County
Comment: Me no like these guys because they no speak Spanish. Roof fine, they need to speak to customer, English no so good. Hicieron un gran trabajo
Name: Lori
Location: Manteno
Comment: I didn't have these guys do my roof, but my father did and said I should ask Troy to come over and look at the workmanship before I paid the other contractor the final payment. Ashton and Troy came over and I know everyone has an opinion, but they pointed out several things that were wrong. They only charged me $75 and it was the best money I spent. The other contractor was pissed and tried to argue with me, but in the end they fixed it. Not sure if they do inspections or it was just a favor because my dad knew Troy, but I'm glad they helped me out. I should have just called Troy to begin with, but he was backed up and I didn't want to wait and I thought I could save some money.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Marty
Location: Kankakee County
Comment: Had a house fire and what a mess, my insurance agent suggested I use this company and they were great. They cleaned up the damage, replaced the wiring, and replaced the drywall etc. I was sick to my stomach, but when they were done, I ended up with a nice kitchen and you'd never know we had a fire.
Name: Tracey
Location: Kankakee County
Comment: My dumb a** was out BBQing on the back deck and had the grill to close to the siding and went inside prepping the chicken and when I came out, the grill had melted the siding. Was I pissed at myself, and sick to my stomach. My husband was pissed, so we called and talked with Troy, and he came out and looked at it and told me it wasn't really that bad, but it would just take some time to fix it, more labor than parts. Troy worked with my insurance and got some of it covered and impressed my husband. I came home yesterday from work and was surprised it was all fixed. If I didn't know any better, I wouldn't even know there had been a problem. There's just a slight color difference and Troy told me that once the sun works on it, it will fade and probably match 100%. So, no more BBQ grills next to the house because my husband had Troy build me a beautiful BBQ area with a concrete pad and kitchen counter area which was his little surprise to me.
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