Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Karl
Location: Kankakee County
Comment: I hired another contractor to do my roof and that contractor messed it up. Troy came out and showed me just how screwed up things were. Unfortunately, they had to tear off everything the other contractor did, and this cost me a lot more than just having Troy do it to begin with. Live and learn, if you need roof work done then don't hire anyone else. Thank god they have payment options.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: Celia
Location: Kankakee County
Comment: My furnace wasn't working. I called one of the traditional heating places and they looked at it and said it needed a major repair. I called Troy, I've used them in the past and they replaced it for me instead of spending money on endless repairs as the others wanted. No issues and they were able to set me up with an easy payment plan.
Name: Iris
Location: Kankakee
Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.
Name: James 'Jay'
Location: Kankakee County
Comment: Don't be fooled by someone giving a cheaper 'Proposal' because they low ball you to get the job and then charge you more money. Also, look at the shingle they're putting on, cheap shingles might save you some money, but a better shingle isn't much more. I do electrical and construction work, so I know a lot of these guys, but I don't do roofs. The average roof, in Kankakee is about $14k - $20k, I did use Larry whenever I needed a roof in the past, but he's doing roofs now for the Lord. I called around and got some estimates and one was about $3k less than the average. Then I stumbled into these guys at the Legion; someone said they worked with Larry years ago. I talked with Troy, asked for an estimate and he hit the numbers right where I was estimating. I hired them and no regrets. I'd like to think my friend Larry was smiling down on me and made it all happen.
Name: Betty
Location: Kankakee County
Comment: No complaints. They did a great job too.
Name: Isabella
Location: Kankakee County
Comment: Needed some work done, these guys were ok. Económico
Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
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